Bubble Lab – Terms of Service
Last updated: February 22, 2026
Welcome to Bubble Lab! These Terms of Service ("Terms") govern your access to and use of the Bubble Lab software, services, and website (collectively, the "Services"). By using our Services, you agree to these Terms. If you do not agree, you may not use our Services.
1. Overview
Bubble Lab provides the following offerings:
Open-Core Engine (Self-Hosted): Bubble Lab provides an open-core workflow engine available under the Apache License 2.0. You may use, modify, and self-host this engine in accordance with that license.
Bubble Lab Platform (Hosted Service): Bubble Lab also provides a proprietary hosted platform, including Pearl (the Slack-native AI operator), managed integrations, hosted execution, orchestration, and related features (the "Platform"). Use of the Platform is governed by these Terms.
Proprietary Components: Certain features, including Pearl, hosted infrastructure, managed integrations, observability systems, and platform-specific functionality, are proprietary and are not included in the Apache License 2.0.
2. Eligibility
To use Bubble Studio, you must:
- Be at least 13 years old (or the minimum age of digital consent in your country);
- Have the legal authority to enter into these Terms;
- Use the Services in compliance with all applicable laws and regulations.
If you use Bubble Lab on behalf of an organization, you represent that you have authority to bind that entity.
3. Open-Core Licensing and Platform Rights
Open-Core Engine: The Bubble Lab workflow engine is licensed under the Apache License 2.0. Your use of that code is governed solely by that license.
Platform and Proprietary Features: The Bubble Lab Platform, including Pearl, hosted execution, managed integrations, observability systems, and related functionality, is proprietary and governed by these Terms.
No Platform Rights Under Open-Core License: The Apache License 2.0 does not grant rights to use Bubble Lab's proprietary hosted platform, Pearl, or platform-specific infrastructure.
Trademark Restrictions: "Bubble Lab", "Pearl", and related names, logos, and branding are trademarks of Bubble Lab Inc. and may not be used without permission.
4. Accounts and Security
- You must create an account to access Bubble Studio.
- You are responsible for safeguarding your credentials and all activities under your account.
- You agree to notify us immediately of any unauthorized access or suspected breach.
5. Acceptable Use
You agree not to use Bubble Studio to:
- Violate laws or regulations;
- Upload, transmit, or execute malicious code;
- Interfere with or disrupt the Services;
- Access accounts, systems, or data without authorization;
- Use the Bubble Lab Platform or proprietary components to build or operate a competing hosted service;
- Use Bubble Lab trademarks, branding, or proprietary platform components in connection with competing services;
- Circumvent technical or contractual restrictions intended to protect proprietary platform functionality.
We may suspend or terminate accounts for violations of this policy.
6. Credential Management & Data
Bubble Studio securely manages integration credentials you provide. We use industry-standard encryption and security practices.
You are responsible for the accuracy, legality, and safety of data you connect.
We do not access your workflow data except as necessary to provide and maintain the Service.
For self-hosted users, credential and data management is entirely your responsibility.
7. Privacy
Our use of personal data is described in our Privacy Policy. Key points:
Self-hosted deployments: Bubble Lab does not collect your data.
Cloud: We may collect limited account and usage data to operate and improve the Service.
You remain the controller of data processed through your workflows. You are responsible for compliance with applicable data protection laws (e.g., GDPR, HIPAA).
8. Service Availability
We aim to provide reliable uptime for Bubble Studio, but availability may vary due to maintenance, updates, or outages.
No specific Service Level Agreement (SLA) is provided unless explicitly agreed in writing.
9. Payment & Fees (if applicable)
Some Bubble Studio features may require payment. Fees, billing cycles, and terms will be presented at signup or purchase.
You are responsible for applicable taxes.
Late payments may result in suspension or termination.
10. Intellectual Property
The Bubble Lab open-core workflow engine is licensed under Apache License 2.0.
Bubble Lab Inc. retains ownership of all proprietary platform components, including Pearl, hosted infrastructure, managed integrations, observability systems, trademarks, branding, and platform-specific functionality.
You may submit feedback or suggestions, which we may use without obligation.
11. Confidentiality
You and Bubble Lab may exchange confidential information (e.g., non-public technical or business information).
Both parties agree to protect such information using reasonable safeguards and not disclose it except as permitted.
Confidentiality does not apply to information already public, independently developed, or lawfully obtained.
12. Disclaimers
Self-Hosted: Provided "AS IS" under Apache License 2.0 with no warranties.
Cloud: Provided "AS IS" and "AS AVAILABLE." We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
Bubble Lab does not provide financial, legal, medical, or other regulated advice. Example workflows are for demonstration only.
AI-Generated Content: Bubble Lab workflows may use Large Language Models (LLMs) such as GPT, Claude, and Gemini to generate responses and automate tasks. AI-generated content may be inaccurate, incomplete, or outdated. Users should independently verify any AI-generated outputs before relying on them for decisions. Bubble Lab does not guarantee the accuracy or reliability of AI-generated content.
13. Limitation of Liability
To the maximum extent permitted by law:
Bubble Lab and its contributors will not be liable for indirect, incidental, or consequential damages, including lost profits, lost data, or business interruption.
Our total liability for claims related to Bubble Studio will not exceed the greater of $100 USD or the amount paid in the 12 months prior to the claim.
14. Indemnification
You agree to indemnify and hold harmless Bubble Lab Inc., its contributors, and affiliates from claims, damages, or expenses arising from:
- Your use of Bubble Studio;
- Violation of these Terms;
- Violation of third-party rights.
15. Termination
You may stop using Bubble Lab at any time.
We may suspend or terminate your account if you breach these Terms, misuse the Service, or cause risk to others.
Upon termination, access to Bubble Studio ends immediately, but sections relating to licensing, disclaimers, and liability survive.
16. Changes to Terms
We may update these Terms periodically. If changes are material, we will notify you by email or in-product. Continued use after changes constitutes acceptance.
17. Governing Law & Dispute Resolution
These Terms are governed by the laws of Delaware, USA.
Any disputes will be resolved exclusively in state or federal courts in Delaware.
If local law requires otherwise, you may have additional rights.
18. Miscellaneous
Severability: If one section is invalid, the rest remain enforceable.
Assignment: You may not assign rights under these Terms without our consent. We may assign in connection with a merger, acquisition, or sale.
Force Majeure: Neither party is liable for delays caused by events outside reasonable control.
Entire Agreement: These Terms constitute the full agreement between you and Bubble Lab regarding the Services.
19. Contact
For questions about these Terms, contact us at:
Bubble Lab Inc.
Email: hello@bubblelab.ai